My husband has the Charge 2 and also just updated to iOs 12.4 - he has had no issues. Manage your organizations wellbeing program and access reports, insights, and tools to help your employees thrive. This is really frustrating! I have a FitBit Charge 3. Other thing that's weird is that I can't even get to the website on my phone it acts like it's a google search and just brings up a list of fitbit related topics. Want to check on your earned rewards for staying healthy and active Log in to Virgin Pulse, the worlds leading health and wellbeing platform, and access your personalized dashboard, challenges, coaching, and more. No luck - immediately got the same message as in the screenshot above. Since I had just reset my password, I again uninstalled the app and reinstalled and tried to login. Finally yesterday evening, that worked and I reset my password & the app synced correctly. I uninstalled the app yesterday and then reinstalled - couldn't remember my password, so I followed the steps to reset, but when it came time to send the reset email, I would immediately get a message that the email failed to send. Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 842.9 Login 42.9 Crashes 28.6 Not working 28. Open the Virgin Pulse mobile application on your mobile device. When the app first opens it shows the shadows of the icons and then will fail to sync. Confirm that you have paired your Max Buzz to your Virgin Pulse account. ![]() Please confirm that all your Virgin Plus equipment has power. Note: in the event of a power failure, your Virgin Plus services may be affected. My phone just updated to iOS 12.4 and this started happening. Check the status of your service (s) If youre having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. It also happened yesterday and then resolved itself, but is doing it again today. Log in to your account and join the Virgin Pulse community today. With the app, you can access personalized coaching, challenges, rewards, and more. Am having the same issue - tried the same steps. Virgin Pulse is a leading employee wellness program that helps you improve your health and wellbeing.
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